FAQ
Our Client Frequently Asked Questions
Shower Drain
What is the flow rate of this drain?
The flow rate of the drain is 60 liters per minute (L/min). This means the drain can handle 60 liters of liquid every minute.
What certification does your product have?
The product has CUPC certification.
What is the material?
The material is SS304/SS316, which refers to types of stainless steel.
What is the size of the water outlet?
The size of the water outlet is 2 inches.
How about the product technical details?
Contact us and we will send you drawings
What are the popular lengths?
The popular lengths for the product are between **24 inches and 36 inches**.
What is the surface finish do you use for black/gold?
- SS brushed
- white/black: spraying painting/power coating/teflon
- gold/rose gold/gun metal…: PVD
What kind of package?
The product packaging options include a white box, color box, or blister packaging.
What shower drain covers do you have?
For linear drains, we have various covers showed in this picture, for example, Tile-in cover, we coud use this cover in two ways, we instal the cover face up or face down.
Can you give extra pieces of spare parts?
Sure, we can pack extra pieces of spare parts if you need to load with order.
What is the thickness?
Drain body is 1.2mm, cover 1.5mm,tile cover is 1.0mm.
What is the install height?
The install height is 52mm, the total height is 68mm.
What is the material for the siphon?
The materials for the siphon components are:
What is the material for the siphon?
- – Siphon: PP (Polypropylene)
- – Strainer: PP (Polypropylene)
- – Connector: PP (Polypropylene)
- – 360 Siphon: ABS (Acrylonitrile Butadiene Styrene)
What is the size of the bottom drain box?
The size of the bottom drain box is either 120 mm (regular) or 150 mm (extended), depending on the option selected.
Do you have the dry siphon?
Yes, we have dry&wet siphon for each type of drains.
What's the MOQ?
Our standard MOQ is as low as 100 pcs ever item.
What's the lead time?
Around 50 days once we received your deposit.
I want to ensure that the finish will be durable. Also what is the best recommended method for cleaning?
Normally shower drains are used in bathroom and our finish performs well. You could use better Teflon finish, the durable is better.
Do you do salt spray test?
Yes, our shower drains can easily pass AASS 32 hours, kindly check our report.
What is your payment term?
The payment terms available are TT (Telegraphic Transfer), OA (Open Account), and LC (Letter of Credit).
Shower Drain
What types of Shower set products do you offer?
We provide thermostatic/non-thermostatic shower sets, you can also choose to exposed or concealed two different installation modes.
Can you provide customized Shower set products based on specific requirements?
Customers can be based on demand, free collocation, can also be customized.
What is the lead time for production and delivery?
Our lead time is 30 days after receiving the advance payment.
How do you ensure the quality of your Shower set products?
We use high-quality brass, stainless steel and other raw materials in accordance with the regulations, each processing process self-inspection, and production inspection and post-production inspection of two quality inspection, and finally before the shipment will be inspected.
Do you offer any warranty or guarantee for your products?
We offer a three-year warranty.
Can you provide technical support or guidance on using your products?
Yes，we can offer our technical support or guidance if you need.
Do you have any reference customers or case studies showcasing your products?
Yes，please contact us and we will send you our cases.
What certifications do your products have?
Our certifications are KIWA，ACS，CE，Cupc，KTW.
Can you provide a price list or quote for your products?
Yes，please contact us and we will send you.
What is your minimum order quantity (MOQ)?
MOQ is 100 pcs.
What are your payment terms and conditions?
TT : 30% advance payment, 70% payment on bill of lading; LC ; OA.
How do you handle returns or replacements in case of defective products?
If there is any quality problem with the product, we will replenish it for you.
What Noah Shower set apart from other Shower set product suppliers?
We has over 20 years of experience in manufacturing and working with major brands.The biggest difference between our shower and other showers is that we use zinc+PPA material as the main part of the shower, this shower is lead-free, very friendly to the human body and the environment, and has anti-scale feature, better durability, with anti-burning, cold touch characteristics, can provide a stable shower and bathtub water temperature supply , but also easy to disassemble and clean, user-friendly.
Innovative Dry-Wet Siphon Technology
MOQ Is Flexible And Can Be Negotiated. Depending On Your Project, Accept Customization For Small Orders. Design Products As Your Idea. novation And Robot Efficient Production. Submit An On Message.Reply Within 24 Hours By Email.
